Please try the following steps to see if they resolve the issue:
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If the game includes controller settings, try the following steps:
- Change the in-game controller settings from the current configuration. If an option to initialize the controller settings is available, execute it, and save the settings.
- Restart the game and set back to the original configuration.
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Update your PS5 system software to the latest version
- Go to "Settings" > "System" > "System Software" > "System Software Update and Settings."
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If "Update Available" appears, select "Update System Software" to update.
To confirm the latest version of PS5 system software, please refer to the PlayStation Support page "System software update features for PS5 consoles."
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Update your controller's device software to the latest version
- Go to "Settings" > "Accessories" > "Controllers (general)."
- Select "DualSense Wireless Controller Device Software."
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Reset your controller
For instructions on the reset button location and reset procedure, please refer to the PlayStation Support page "How to troubleshoot DualSense wireless controller issues."
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Updated the game to the latest version
- On the PS5 home screen, move the cursor over this game's icon.
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Press the "Options" button on the controller and select "Check for Update."
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Boot your console in Safe Mode and perform "Rebuild Database"
For instructions on how to start in Safe Mode, please refer to the PlayStation Support page "How to use Safe Mode on PS5 consoles and PS4 consoles."