【Switch】Nintendo Switch Pro controller does not work for playing the game

If the game does not respond when using a Nintendo Switch Pro Controller, please confirm the following:

1. Confirm that the game software supports the Nintendo Switch Pro Controller

   Go to the game product page on the Nintendo eShop or My Nintendo Store, and check the Compatible Controllers section to make sure that Nintendo Switch Pro Controller is listed.

    

2. Try the following steps depending on your console type

   If the game does not recognize input from the Nintendo Switch Pro Controller when starting the game although the game supports it, please try the following steps.

    

   ■ For Nintendo Switch (including OLED model):  

   Depending on the game software, input from Nintendo Switch Pro Controller may not be recognized when used in "Handheld Mode" (with Joy-Con attached to the console.)

   In that case, try using the controller in "Tabletop Mode" (with Joy-Con detached from the console) or "TV Mode" (with the console docked and connected to a TV.)

    

   ■ For Nintendo Switch Lite:

   1. Update the Nintendo Switch Lite system from the HOME menu > "System Settings" > "System" > "System Update."
       
   2. Make sure that the Nintendo Switch Pro Controller is connected to the console.
      For instructions on wireless connection, please refer to the Nintendo support page "Q&A[Switch] I'd like to pair a controller that I'm using for the first time with my console." 
       

   3. From the HOME menu, go to "System Settings" > "Controllers and Sensors", and select "Console Button Input" to turn it "OFF."

      Note: If no wireless controller is connected, you cannot set this to "OFF."
      Note: When the console enters sleep mode or restarts, this setting will automatically revert to "ON."

   4. Launch the game and confirm that the controller works properly.